Headline : Q%26amp;A: Improving the patient experience without stressing providers

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Patient experience is a popular buzzword for healthcare, but health systems probably aren't investing enough in consumer preferences, said Dr. Maulik Majmudar, chief medical officer and cofounder of Biofourmis.

"If you look at what patients are used to in the real world in other parts of their lives around banking or hotel booking or airlines or grocery shopping – like everything in life – it's just not the same experience they have with healthcare, right?" he said.

Biofourmis, which offers AI-enabled remote patient monitoring, also recently expanded into care delivery. Ahead of ViVE, Majmudar sat down with MobiHealthNews to discuss why healthcare struggles to invest in the consumer experience and how health systems can improve without overburdening already stressed providers. 

MobiHealthNews: Why do you think health systems might struggle to address consumer and patient experience concerns?

Read more from the original article on here at www.mobihealthnews.com.

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