Headline : Alarm bells rang when I felt I was being overcharged by an Audi dealership

Read more from the original article on here at www.theguardian.com.

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On top of a £1,480 repair to my Q3, I was billed £50 for one wiper blade

I am in dispute with an Audi dealership in Exeter over repair costs for my 11-year-old Audi Q3. When I booked in my car, to deal with the issue of the alarm going off sporadically, I was told there would be a £160 charge to diagnose the problem.

I was then contacted by the garage to say it still didn’t know what the problem was. It could be the control panel, but it would cost me another two hours (£340) of diagnostic testing to find out. I felt I had no option but to agree.

A day later, I was advised that the fault was, indeed, the control panel, which needed replacing, and a price was quoted. Following that, the garage rang again to say that the horn sounded a bit squeaky, and that needed replacing.

Read more from the original article on here at www.theguardian.com.

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